Customer comments


I was delighted with my purchases. I am an avid gardener and in the past have had pretty poor experiences buying plants online. Not here. The plants were large and healthy and had been packed with love and care.I was kept informed throughout the whole process. Even the delivery man was exceedingly kind. I shall certainly be back for more. Thank you for restoring my faith in online plant purchases.

Carole, East Sussex

Plants arrived at noon today , and thanks to your superior packing they have emerged totally hale and hearty - no damage whatsoever. I am very happy with the plants -2 lovely specimens and at a great price considering their size. Am even more impressed with the service given to me and will definitely be singing your praises to all and sundry.

Mike, Lincolnshire

Wow! I am truly impressed, not just by your friendly and efficient service, but by the quality of the plants and the careful packaging. I am really, really pleased that I decided to give Paddock Plants a try!

Val, London

I was going to telephone you, but then thought that what I wanted to say should be put in writing!!I received my order this evening and couldn’t lift the box even though I had only ordered 15 plants. It felt as though Christmas had come early as I split open the parcel and started delving.I have bought many plants over the years from the web but I have never bought such magnificent plants from anyone (including Crocus). Your name is top of my list for all my future plant buying indulgences.

Customer, Surrey

Thank you for the plants so promptly delivered.I ordered on the Saturday night at 10.45pm and received the plants on the following Tuesday lunchtime. They were all in excellent condition and I was surprised just how mature they were. I must say this is the best service I have received from any nursery I have used over the past 40 years.I shall certainly be using you again in the future and have recommended your nursery to some of my gardening friends as well.

Customer, Telford

I have today received my order from you, and must congratulate you on the quality of the plants and the superb packing they came in. I have never received any plants from online companies so well packed and so healthy looking, and with a nice little touch of a spike with the name on.I would definitely recommend you to my friends should they need plants. Your communication with myself over when they would be delivered was also spot on.  Keep up the good work.

Customer, North Yorksire

Plant arrived safely and is now planted in my mothers garden. She is delighted. Many thanks for all your help and superb service.

Customer, St Andrews

Just a quick note to say that my plants arrived yesterday and they are fantastic!! The packaging was a minor work of art and the plants are of a great quality - thank you very much for your excellent service.

Customer, Mitcham

I have to advise the plants arrived today. Superb plants in tip-top condition. Many thanks and I hope to deal again soon.

Customer, Perthshire

Plants arrived at 12.45 all in good nick. They look great and extremely well packed. Thank you for excellent service. I'll certainly be back when I get my garden more organised. I'm a retired grower, so I know how hard you work to produce quality.
Thanks again.

Customer, Dunfermline

Received the shrubs this morning. They are looking really healthy and I am very pleased. Excellent service and packaging.

Customer, Wiltshire

They arrived safely on 8 September.  Great plants at an excellent price – I am used to being fleeced by [well known garden centre]!  I did get very wet planting them though…

Customer, Brighton

Just to let you know that the plants have arrived safely. They were very well packed .....

They were also well-watered, meaning that all I needed to do was to unpack them, and stand them in fresh air so that they could ‘stretch’ themselves.I shall be looking through your catalogues, as I consider that your service and communication has been excellent.

Customer, Doncaster

Thank you for sending my order, the plants arrived safely and we are very satisfied with your service.

Customer, Crawley

The order arrived today in good condition. Great plants at great value, so thanks.

Customer, East Grinstead

Thank you for the messages. So much nicer than the formality of 'dear madam' and useful to know when to stay in for the delivery. The plants arrived promptly and in very good condition and half of them are in the garden already.

Customer, Nottingham

Thank you to all those customers who have taken the trouble to write to us with such positive feedback!